Visit Paris Hotels – Customer Service Center
Customer Service Commitment
1. A response in 24 hours or less to email inquiries…from a human
hello @ ruyi-parishotels.com
2. Speak to us by Skype ‘ruyihotels’ – office hours 10 AM to 6 PM GMT, Monday – Friday; if we are not available, please leave a message…
What is Visit Paris Hotels ?
Visit Paris hotels is the English language version of Ruyi Paris Hotels, a portal for the independent Chinese traveller.
Is Ruyi a Travel Agency?
No, Ruyi Hotel is a portal that represents hotels that wish to reach travelers from Asia. We provide marketing assistance to hoteliers and Chinese language services for the traveler.
You are booking directly with the hotel.
Rates and availability are updated in real time by the hoteliers themselves. The link from Ruyi Hotels connects you directly with the hotel booking page.
Do I pay any booking fees?
No, there are no service charges or hidden fees for the traveler. The rates that you reserve are usually all inclusive. In some cities a small local bed tax may be added.
Is my credit card information secure?
Yes. The booking system used by participating hotels is secure and your credit card is encrypted, together with all your personal data. We guarantee a professional code of ethics and respect of privacy.
What do I do if something goes wrong?
Reservations
All Ruyi Hotels have been selected for the quality of service and reliability. If, however, you are in the situation that something is amiss with your hotel reservation:
First, contact the hotel directly. All bookings are made directly with hotel. Reservation records are located in the hotel’s system.
If the issue cannot be resolved, please e-mail
hello @ruyi-parishotels.com and we will work with the hotel to assist in solving the problem.
Hotel Stay
Should you have a problem with your accommodation or service, you will need to discuss the problem with the hotel management. All Ruyi Hotels are well experienced with guests of various nationalities and should be very responsive.